Visa cardholders duplicate transactions Talk to us Phone us Email us Breadcrumbs UniBank About Us Member news & media 2016 Visa cardholders duplicate transactions 19 April 2016 19 April 2016 Visa cardholders We're currently experiencing a technical issue which has resulted in some Visa cardholders’ accounts being debited twice for the same transaction. We're working hard to get this resolved ASAP. If you have any concerns that your account balance has been affected please call us on 1800 864 864. The duplicate transactions will be reversed once the situation is resolved, as will any incorrect fees that may automatically result. We apologise for any inconvenience caused to members from this issue.