What is a Notice of Change?
A Notice of Change is a formal communication that informs you of any amendments or updates to key documents such as Conditions of Use or Terms and Conditions.
A Notice of Change ensures you are aware of important changes that may affect transactions, contracts, or the way you interact with us.
Why have I been contacted about previous Notices of Change?
We identified that you may not have received previous Notice of Change communications from us.
All Notices of Change and impacted documents sent out from June 2022 to October 2023 are available on this website.
Here’s what you missed
The documents below are historical and may not reflect our current product and service offerings. For the most accurate and up-to-date information, please visit our Terms and Conditions page, where the latest documentation for all products and services is available.
October 2023
Important changes were made to product terms and conditions:
Phasing Out of Cheque and Deposit Book Services: Changes involved in the discontinuation of certain cheque and deposit book services
Enhanced Fairness and Transparency: Changes aimed to make product terms and conditions fairer and more transparent
August 2023
The Notice of Change included the following updates to the Bank’s product offerings:
Changes to Fees
New Product Launch: Introduction of the New Target Saver Account
Discontinued Products: The Reward Saver, Cash Management, and Bill Paying products were discontinued
Mighty Saver Account Update: Balances from the Mighty Saver account no longer automatically convert to the Reward Saver account
Credit Card Update: Balance transfers are now included in the interest-free period for credit cards
Home Loan Package Changes: Adjustments were made to the Your Way Plus packaged home loan
May 2023
The Notice of Change included the following updates:
New release of the Customer Owned Banking Code of Practice
Updates to the ePayments Code for electronic transactions
October 2022
The Notice of Change contained details of additional features in the New Payments Platform, PayTo.
June 2022
The Notice of Change included information on upgrades to the Mobile Banking App
