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This holiday season our branches will be closed on Christmas Day, 25 December 2024; Boxing Day, 26 December 2024; Friday, 27 December 2024; and New Year's Day, 1 January 2025. All other days will operate as normal.
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Financial Hardship
We understand there are times when you may face financial difficulty. Find out what to do if you are facing financial difficulty.
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Please call 1800 864 864 8am to 7pm weekdays, or 9am to 3pm Saturday or email us immediately.
Deceased Estates
If you’ve recently suffered the loss of a family member or friend, we know it can be overwhelming and are here to help support you.
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Comprehensive Credit Reporting
If you have a credit product with us, it is important to understand what we report to credit agencies and how it impacts you. Visit our dedicated Comprehensive Credit Reporting page for more information on managing your credit score, accessing credit reports and much more.
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